Your password will be changed and you'll be asked to sign in to your work or school account again. Type your old password, and then create and confirm your new password. Select Password from the left navigation pane or select Change password from the Password block. Sign in to the My Account portal with your work or school account, using your existing password. Update a password from the Change password page If you're an administrator trying to find more information about how to test up self-service password reset for your employees or other users, see Self-service password reset. If you see an error while signing in with a personal Microsoft account, you can still sign in by using the domain name for your organization (such as ) or the Tenant ID of your organization from your administrator in one of the following URLs: If you're a user trying to get into a personal account, such as for Xbox, Hotmail, or, try the suggestions in the When you can't sign in to your Microsoft account article.

Post questions, follow discussions and share your knowledge in the Community.This article is intended for users trying to update a known password for an existing work or school account. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To know more about how to reset your password, see Reset a forgotten Microsoft account password. To contact us in, you'll need to sign in. Go to the Recover your account page and follow the prompts. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. Video: Change your Microsoft 365 password If your account has been blocked, see Unblock my account.

If you think your has been hacked, see My account has been hacked. Go to the Recover your account page and follow the prompts. Tip: If your can't get the code by email or phone, you might be able to enter an email address that's different from the one you're trying to recover. Go to the Recover your account page and follow the prompts.Įnter your current password, enter your new password, and then select Save. If the Enter password window is still open select Forgot password (Or go directly to Reset password and enter the username name.

Microsoft account change password